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FAQ

Frequently asked questions

The questions brands ask us most when they are choosing a manufacturing partner. If yours is not here, just ask.

  • What is the difference between OEM and ODM with you?

    OEM means you bring a finished formula and we manufacture it under GMP at volume. ODM means our R&D team develops the formula with you, from a concept, an ingredient list or a benchmark product, then we produce it. Many projects use both: we refine an existing formula and then make it.

  • Which dosage forms can you manufacture?

    Softgels, hard capsules, tablets, powders, liquids and gummies, plus vegetarian capsules. If you are not sure which form suits your product, we help choose the one that fits the actives, the dose and the market rather than forcing it onto one line.

  • Can you develop a formula from scratch, or from a product I already like?

    Yes. Bring a concept, a target, an ingredient list or a benchmark product, and our in-house lab develops a formula that is built to be manufacturable and stable at production volume, not just to pass a bench test.

  • What is your minimum order quantity?

    It depends on the dosage form and the formula, so there is no single number. Tell us the product and your target volume and we will confirm the minimum order for your project.

  • What are your lead times?

    Lead time depends on the format, the formulation status and whether packaging is included. As a guide, finished-goods turnaround is often around a month once the formula and specification are locked, or as agreed in your contract.

  • What documentation do you provide?

    A Certificate of Analysis and specification travel with every batch. Further documentation for your quality and regulatory files is available on request. You can see the documentation we issue on the Quality pages.

  • What certifications do you hold?

    We produce under a GMP-certified quality system. Certification details and copies of current certificates are provided on request, the certifications page lists what we work to.

  • Can you handle packaging and labelling?

    Yes. Primary and secondary packaging, in-house label design and printing, and finished-goods packing are all done in-house, so a product leaves ready for shelf rather than only made.

  • Can you make vegetarian or vegan-friendly products?

    Yes. Vegetarian capsules and vegetarian, vegan-friendly and allergen-conscious formulations are part of what we build to a brief. The dietary profile is designed in from the ingredient and shell choices up.

  • Do you supply brands outside China?

    Yes. We supply established brands internationally and provide the manufacturing documentation your team needs for its own market and importer work.

  • How do samples work?

    Once we have aligned on the formula and specification, we can prepare samples for your evaluation before committing to a production run. Share your brief and we will map out the steps.

  • How do we start a project?

    Send us your dosage form, formulation direction, target market and expected volume through the contact form. Our team will come back to you on the right route, the documentation and the production fit.